Frequently asked questions for Imray digital charts
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Corrections
How do I install IDC corrections files? |
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Garmin GPS Connectivity Problems
I am having problems connecting my Garmin GPS device to the Imray IDC software. |
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Loading a Second Chart Pack
I have purchased a new chart pack and have plugged in the USB stick, but it won't auto-install. |
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Passage Planning
Why does my passage plan give unrealistic times on long passages |
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Annual Subsciption
How long does my annual subscription last and what do I get for it? |
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No COM Ports
When I first run/open the software I get an error message stating 'No COM Ports Available'. What does this mean? |
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IDC is running slowly
My software appears to be running in a very slow and sluggish manner. Why is this? |
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IDC Manual/Help Pages
Is there a manual for the IDC software? |
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UK Tides 2010 will not Interface with IDC
I have installed UK tides 2010. Why will this not interface with IDC? |
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Tidal Programme
I have on-going issues with the Meridian Tidal Programme |
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Upgraded to the new version of IDC
I am currently running the 2008/2009 version of IDC. If I upgrade to the new version, will my saved routes and waypoints be lost? |
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European Tidal Port data
I have UK Tides installed, but there appears to be a lack of tidal port data on the European mainland. Why? |
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Using IDC with a serial GPS
My laptop/PC only has USB ports can I use my serial GPS with IDC? |
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Running Biscay Tides and UK Tides
I've installed Biscay Tides. However, when I try to open it, UK Tides is run instead. Why? |
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Installing IDC on a Netbook
Is there a way to install IDC on my CD-ROM-less Netbook? |
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GPS Connectivity
How do I connect IDC to my GPS? |
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Why can I not get a request code generated?
I cannot generate a request code. When I have input my details the green tick will not appear. |
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Using IDC
Why is my mouse jumping around when I try to use IDC? |
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Exporting Waypoint Database to GPS
Why is the exporting waypoint database tab 'greyed out' ? |
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Using A USB To Serial Adapter With IDC
How do I install a USB to serial adapter for use with IDC? |
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Using A USB To Serial Adapter With IDC
I've installed the USB to serial adapter, but no GPS data is being received, what's wrong? |
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IDC Bugs & Feedback
I think I've found a bug what should I do? |
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IDC Bugs & Feedback
I would like to give feedback or make recommendations for new features I would like to see incorporated into IDC. Who do I contact? |
Click here for answer |
23 questions.