Imray News

Orders for EU customers

There are changes to how we ship to the EU.

15th November 2022, By Imray

Many EU customers have ordered directly from us for some years, but there are recent changes to VAT and customs charges as a result of Brexit.


If you are ordering goods for delivery outside of the UK, your consignment may be subject to import duties and taxes. Charges may be applied at the destination by the carriers but we have no control over them. You will be responsible for paying them.


The prices on our website do not include EU VAT. Any local VAT or other taxes that may be applied outside of the UK and must be paid by you. 


Please check with your local customs officials or post office for more information. 


For smaller orders, it may be more cost effective to order from one of our agents or stockists in your home country. See Stockists page for a list or you would be welcome to contact us to ask which of our stockists is near you.


We're grateful for your ongoing support.