Possible delays to orders

On Christmas Eve our warehouse was severely affected by a major flood.  There may be some short term disruption to the dispatch of orders but we are working hard to fully recover.


A large quantity of stock was lost and some titles may be temporarily unavailable whilst we reprint.  These will be noted on order confirmations.

Additionally, although we are well prepared and have systems in place for the new rules and complex documentation associated with leaving the EU, for the next few weeks deliveries to Europe may also take longer to process as we adjust to these changes.  

One of our parcel carriers, DPD, has temporarily suspended shipments to the EU and although we do also use alternative carriers, orders may be affected until their service resumes. 

 

We are confident that we will be fully operational well before the beginning of the sailing season.   Please bear with us at this difficult time.  
 

Let’s hope that 2021 turns into a good year all round!

 

Photo: Seb Tynkowski from the Cambridge News

Highlights

Possible delays to orders

On Christmas Eve our warehouse was severely affected by a major flood.  There may be some short term disruption to the dispatch of orders but we are working hard to fully recover. A large quantity of stock was lost and some titles may be temporarily unavailable wh... Full article »

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